Return & Exchanges

We have a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange . We offer exchanges only, no refunds.

To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a exchange, you can contact us at info@luxuryking.ae. Please note that exchange will need to be sent to the following address: Sunset Mall, Jumeirah-3, Shop G-04 & G-27.

If your exchange is accepted, we’ll send you a exchange shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a exchange will not be accepted.

You can always contact us for any return question at info@luxuryking.ae.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.