Shipping Policy
Do you ship all around the GCC?
Yes, we ship everywhere in the GCC. However, the delivery cut-off time is different for each zone.
What are the delivery charges?
Delivery charges vary from location to location. Here are the details of the shipping fees.
How long does it take to get my order?
We offer bolt-speed delivery. Following are the details of delivery time.
For Dubai:
If you order between 10:00 AM-8:00 PM in Dubai, you’ll receive your parcel within 90 minutes. Stock unavailability may delay the delivery. In such a scenario, your order will be delivered the same day or the next.
SHIPPING METHOD CUT-OFF TIME
90-minute delivery Order before 8:00 PM
Same-day delivery Order before 5:00 PM
Next-day delivery Order before 12:00 AM
For the Rest of the UAE
Same-day delivery is available anywhere in the UAE if you place your order before 2:00 PM. All orders placed after 2:00 PM will be delivered the next day.
SHIPPING METHOD CUT-OFF TIME
Same-day delivery Order before 2:00 PM
Next-day delivery Order before 12:00 AM
Do you offer the Click and Collect options?
Yes, we do offer click-and-collect options in our stores. You only have to bring your order confirmation email and a valid ID.
What should I do if I miss my order delivery?
If you have not received your order, don't hesitate to get in touch with our support team at info@luxuryking.ae.
Can I track my order?
You will be provided with an order tracking number, or you can directly track your order from your order confirmation email.
Do you offer cash on delivery?
Yes, we offer COD payments. Note that we only accept cash payments in local currency.
What are the payment options available for online payment?
You can pay using your credit or debit card online. We accept Visa, Mastercard, Unionpay, and Tabby.